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Knowledge base
Explore How-To's and learn best practices from our knowledge base.
GENERAL
Global ZTP
4
GZTP Self Service Portal activation checks.
Global ZTP FAQs
Global ZTP Self Service Portal User Guide
Global ZTP Self-Service Portal User Guide for Branch Activation
Videos
Videos
92
Packet Capture for IPS and APPID
Workflows and Template Interaction and Management
20.2+ Application Steering Workflow
Versa Networks-SSO Login Guide
Analytics Cluster Installation
See all 92 articles
Troubleshoot
Versa SD-WAN Platform
49
Updating cpu microcode for AToM C3xxx cpu models
Interface flaps on VM hosted on VMware ESXi in 22.1.4
Disabling QAT for PR 105164
Checking fan speed on CSG3xx
SNMP Engine-ID format
See all 49 articles
Versa Security
15
21.2.1 URL Filtering - deep dive
20.2 SSL Decryption Deep Dive
20.2 Kerberos Authentication SSO
16.1R2 Captive-Portal
Device SPACK Real-Time update configuration
See all 15 articles
Versa Titan
3
Titan Enterprise Portal Overview
Site Activation using Titan Mobile App
Titan Mobile App Overview
Versa Hardware Related Videos
5
Bringing up the Advantec Device using a USB
Versa Global Zero Touch Provisioning
How to remove LTE module's cover sticker from Versa hardware?
How to Upgrade LTE Modem
SFP module installation
Versa Analytics
36
LEF external exporter via eth0
Troubleshooting Analytics
coll/shard/replica status is down in Search node
Restore Selective Search Logs from Analytics Archive
Solr Collection failure post upgrade to 22.1.x
See all 36 articles
How To ?
Getting Started
16
How to: Versa Director Basic Configuration
How to Configure Versa Analytics
How to Configure Analytics Cluster Connector
How to Onboard Provider Org
How to create Workflow Templates
See all 16 articles
Versa Director
16
How to integrate Versa Director with OKTA SSO IDP
Adding Hub to an existing Spoke Group - Best Practice
Network Response Time - Internal KB
Reachability between Active Directory server in Branch LAN and Versa Director - Internal KB
How to fix no match condition for application service template in workflows
See all 16 articles
Other Basic Configurations
23
How to advertise specific subnets over SDWAN
How to configure a Domain Name Server (DNS) on Versa Director
How to configure a NTP server on Versa Director
How to configure NTP on Versa Analytics nodes
How to replace faulty CPE with new CPE without changing any configuration
See all 23 articles
Packet Replication
6
How does a CPE differentiate between an original and replicated packet when it receives the packets?
How to configure a Replication Factor and transmit packets on multiple WAN interfaces?
What is the maximum VRF support for a single tenant CPE ?
How will the traffic flow between WANs with vaired speed and active replication?
Usecase: Replication Factor for SD-WAN Traffic Steering
See all 6 articles
Versa Director HA Configuration
1
How to configure High Availability for Versa Director nodes
Tshoot
44
Tcpdump command examples for FlexVNF
Troubleshoot URL Cloud Lookup
Route Redistribution Scenarios and Configuration
Lock Shell - Feature
Troubleshooting Third Party IPSEC issues
See all 44 articles
Versa Analytics
17
How to Increase Tomcat Heap Memory
How to Install and Configure Versa Analytics Cluster
How to upgrade Versa Analytics Nodes
How to install Certificate in analytics cluster mode
Analytics node disk space getting full or disk space 100% full
See all 17 articles
CPE HA Deployments
1
How to deploy the Versa FlexVNF CPE's in Active-Active HA Configuration
Troubleshooting
33
ZTP or Onboarding New Branch Process Stuck at 30%
SSH host key-mismatch / Branch out of sync from Versa Director/Appliance Creation Failed After 30%
Configuration syncing issues from Director to branch
Packet Tracing
Troubleshooting VOS: using isolcpu
See all 33 articles
Hub and Spoke Configurations
6
Hub and Spoke Reference Topology
How to configure Hub and Spoke in “Spoke to Spoke Direct” Setup
How to configure Hub and Spoke in “Spoke to Hub Only” Setup
How to stage a branch, where Versa SDWAN controller is behind Hub in different traffic domain.
How to configure Spoke-Hub-Hub-Spoke (SHHS) Setup
See all 6 articles
NAT use cases
5
How to use a specific IP address from pool using NAPT-44
How to configure DNAT-44 on Versa FlexVNF
How to configure Twice NAT on Versa FlexVNF CPE
Ports which can not be used for DNAT
How to advertise NATed network in SDWAN
QoS Use Cases
6
How to Configure policer on Versa FlexVNF
How to block Host bound traffic on Versa FlexVNF
Configuring app qos policies
Setting up qos-profiles
setting up dscp re-write rules
See all 6 articles
uCPE
3
How to onboard Fortinet uCPE on Versa FlexVNF
How to debug uCPE onboarding related issues
How to view data for uCPE in Versa Analytics
AWS Deployments
1
How to deploy Versa Director on AWS
Integration
10
How to Authenticate Versa Director users using TACACS+
How to authenticate Versa Director users using RADIUS
How to configure SNMP v2c on Versa FlexVNF CPE using Config Templates
How to configure SNMP v3 on Versa FlexVNF CPE using Config Templates
How to configure eBGP between Versa FlexVNF CPE and remote PE router
See all 10 articles
Subscription Related
6
How to Upgrade or Downgrade a Subscription for the Device
How to Terminate a Subscription for the Versa FlexVNF CPE
How to query Entitlement report
How to configure Subscription report and send it via email
How to Activate a Subscription for the Versa FlexVNF CPE
See all 6 articles
SDWAN Traffic Steering
3
How to configure SDWAN policy to steer traffic based on SLA (Latency)
How to configure SDWAN policy to steer traffic based on SLA (Packet-Loss)
How to configure SDWAN policy to redirect the traffic from the link having variable delay(Jitter)
NextGen Firewall
7
How to add NGFW service on Versa FlexVNF CPE
How to configure firewall rule to block traffic towards Facebook
How to configure firewall rule using URL Filtering to block certain websites (criminal/pornography)
How to configure firewall rule to block traffic for shopping category
String and Regex pattern match for URL filtering
See all 7 articles
Upgrades
6
How to upgrade SPACK on Versa FlexVNF CPE directly from SPACK server
How to Upgrade the Versa SDWAN Controller using Director
How to Upgrade the Versa FlexVNF CPE using Versa Director
FlexVNF Upgrade limitation with uCPE enabled from 16.1R2 to 20.2.X
How to Upgrade Sierra Wireless Modem
See all 6 articles
GCE Deployment
1
How to deploy to Deploy Flex on GCE
TITAN
3
How to Manual sync from Director object to Titan
Adding / Updating Region Collection
TITAN DIA Issues R9.1
VOS (FlexVNF)
Installation
33
Installing Versa FlexVNF Using USB on a White Box
Advantech FWA-3260 BIOS Upgrade
Fixing GRUB Parameters
Bootable USB "Retry mounting the CD-ROM" Error
How to Install OS Security packages on appliances from Versa-Director GUI
See all 33 articles
Concepts
16
Versa FlexVNF – Quality of Service
Versa FlexVNF Daemons
What is Paired-Site Location-id in Active-Active HA Deployment
What Happens When a NAT Pool Exhausts?
vsh - versa shell
See all 16 articles
SDWAN
20
[Internal KB ]If I want policy based routing (PBF or SDWAN policy nexthop rules) and NAT, does NAT happen first, or PBF?
Versa SD-WAN Traffic Steering
Versa Direct Internet Access Solution
IP SLA Monitor
Application Based Traffic Conditioning
See all 20 articles
Routing
7
Regular Expression Usage in Match Community
Unable to Ping LAN/WAN Subnet
Co-Exisitense of Tagged and Untagged Traffic
How to enable stale routes gr behavior
How to generate a summary route and advertise it to the SD-WAN network
See all 7 articles
Cloud
5
Enabling IP Forwarding and User Defined Routes for SD-WAN Deployment on Azure
Extending volume on AWS
Test Document
Standalone CPE on AWS
Azure SAML based authentication for VSA
Dual CPE
0
Versa Analytics
Configurations
13
Splunk Integration with Versa Analytics
Analytics ADC with Do not Encode Organization id Option
Archiving and Restoring Data
Changing the Analytics CN Name (Internal use)
Configuring the Versa Analytics Log Collector Using REST API
See all 13 articles
Installation
5
Adding a Secondary Partition to Archive Data in Versa Analytics
Error: Keyspace 'van_system' does not exist
VERSA ANALYTICS VM STORAGE MANAGEMENT
Upgrading Versa Analytics from 16.1R2 to 20.2 and migrating from DSE to Fusion
Analytics Cluster Re-installation through Installer Script in 20.2
Customization
2
Customize Analytics PDF reports with your logo
Customize email notifications
Rest APIs
3
Accessing Versa Analytics REST APIs Using CURL Commands
Timeseries resolutions and data points
Accessing Versa Analytics REST APIs Using CURL Commands 21.x relea
Maintenance
1
Versa Analytics Monitoring Platform
Miscellaneous
4
Timeseries Trend Analysis
How to collect tech-support on Versa SD-WAN and Upload.
Archive log export/import will only support same version or newer version
Explanation of the fields seen on Analytics Dashboard
Versa Director
Configurations
28
How to Modify Config on all the Devices (Versa FlexVNFs) From Versa Director
tcpdump, ping, and traceroute not Working on the Versa Director
Versa Director Authentication: TACACS
Changing Default Password of Versa Director
Deleting an Org that has no Parent Org
See all 28 articles
Installation
5
Extending Versa Director logical partitions
Bandwidth and latency requirements between directors, director and Analytics, Director and VOS
Director License Error - Key installed with bad permissions
What is new in version 22.1.x for VOS and Director?
Versa Director HA Port Exploit - Discovery & Remediation
Troubleshooting
7
Error uploading upgrade package: Unable to determine appliance os type
Unable to access Versa Director GUI
Understanding Versa Director HA Fail-over Timers
Troubleshooting SMTP notification issues on Versa Director
Director Backup and Restore
See all 7 articles
Cloud
6
Creating Azure Active Directory Application and Service Rules
Injecting the Cloud-Init Custom Script in Versa Director
Traffic from AWS hosts to the Versa FlexVNF hosted in the VPC?
How to use Heat Template to Instantiate Versa Headend in OpenStack?
Cloud-Init Custom File
See all 6 articles
Guidelines for external monitoring tools
1
Guidelines for external monitoring tools
Troubleshooting
Versa Director
5
Error: "No JSON object could be decoded"
Troubleshooting reachability issue between VD and Appliance
Troubleshooting and Recovering Versa Director HA Issue
sync-from issue in 20.2 Director - affects onboarding/commits/slow-down
Internal error: Supervision terminated (Bug:52001)
Versa Analytics
5
Analytics Data Collection Script
Disk utilization went 100% due to Solr tlog
Setting up Directors as Remote-Collectors on Analytics
LEF Collectors in force-suspend state
Steps to Verify scripts in Log forwarders
SNMP
3
SNMP V3 Trap Configuration and Tests
SNMP V3 Walk Configuration and Tests
SNMP V3 Polling and Traps
Advantech/Lanner
5
Unable to recognize more than eight ports in an Advantech device
How to Identify a "non-wsm" Image?
Unable to Install "non-wsm" image Over an "wsm" image / Processes Rebooting Continoulsy
Incorrect phy port to vni interface mapping in CPE FWA-AAL1010VC-8CA
Fixing LTE Module Provisioned in MBIM mode
Troubleshooting (SDWAN)
58
How to do "Directors Database/Configuration version match" ?
Transport Closed Error while deploying CPE/Post-Staging
Not able to Succeed staging using different Prefixes in IPV6 environment
Disk Space/Mount Space is Full or Almost Full
General FAQ about "SSL Proxy"
See all 58 articles
Documentation
Application Identification
3
Application Identification Details
Versa-VISIO Stencils
How to fix deprecated-appid-configured alarm on the appliance
Troubleshooting Guides
4
Uploading logs to the SCP portal
Troubleshooting SLA down between Branch and Controller
Troubleshoot certificate issues in Versa Director
Troubleshooting Versa Director WebUI slowness
Log4j
2
Log4j (CVE-2021-44228) - Introduction and the affected Versa products
Log4J CVE-2021-44228 - Versa permanent fix
VMware toolbox update
1
vmware toolbox update for Bionic Versa Components
Hardware
Hardware
14
Versa Certified Appliance Quick Overview Guide - V110 / V120
Is SR-IOV a must requirement for supporting FlexVNF ?
Versa Certified Whitebox Appliances for VOS
Versa CSG Appliances - VOS support matrix
SDWAN Headend Hardware Requirements
See all 14 articles
Dell
15
Quick Overview Guide for Dell VEP1420N/1420LTE/1420
Dell VEP4600 (V910/V930) UFW Firmware Upgrade Guide (VOS)
Dell R7515-V2800 SFP-qualification document
Dell VEP-14x5 SFP-qualification document
Dell VEP14x5 (V2xx) UFW Firmware Upgrade Guide (VOS)
See all 15 articles
Riverbed
4
Quick Overview Guide - SteelConnect EX-580 and EX-780
Quick Overview Guide for SteelConnect EX-3080
SteelConnect qualified SFPs
Quick Overview Guide for SteelConnect EX-6080
Advantech
12
Guide for Versa 1xx-EX-NW-FWA-1010VC
Guide for Versa 1xx-EX-NW-FWA-AAL1010VC
Guide for Versa 2xx-NW-FWA-1012VC
Guide for Versa 8xx-FWA-3260
Guide for Versa 1000-FWA-5020
See all 12 articles
Caswell
2
Versa Certified Appliance Quick Overview Guide for Versa 210/200 - Caswell CAF-0262, CAN-0261
Versa Certified Appliance Quick Overview Guide for Versa 220 - Caswell CAF-0263
ADI-Silicom
4
Quick Overview Guide for Versa 110-NW-80500-0095
Quick Overview Guide for Versa 110-NW-80500-0163
Quick Overview Guide for Versa 210-NW-90500-0151
Quick Overview Guide for Versa 210-NW-80500-0214
Nexcom
2
Versa-110-DTA1152BC4-Versa Certified Appliance Quick Overview Guide
How to configure management port as data port ?
Commscope-Arries-Comcast
1
Versa-V220-UC1000-088000-Versa Certified Appliance Quick Overview Guide
Lanner
7
NCA-5510: Versa Certified Appliance Quick Overview Guide for Versa 1000-NCA-5510
NCA-4010 : Versa Certified Appliance Quick Overview Guide for Versa 810-NCA-4010
NCA1515A/B : Versa Certified Appliance Quick Overview Guide for Versa-2xx-NCA-1515A/B
Versa-1xx-NW-FW7551-SED- Versa Certified Appliance Quick Overview Guide
Versa-1xx-NW-FW7551-SEB-SEC-Versa Certified Appliance Quick Overview Guide
See all 7 articles
Versa
28
Versa CSG1300 and CSG1500 SFP-qualification document
Versa CSG7xx Qualified SFP List
Versa CSG2500 SFP-qualification document
CSG1300 CPLD Upgrade
CSG1300 BIOS upgrade
See all 28 articles
Datacom
1
Quick Overview Guide for Versa 210-Datacom-DM8630
FAQs
1
How to reflash a CSG-3XX using USB?
MASTER KB
URL Filtering
1
MASTER KB: URL-Filtering and Cloud-Lookup
IPSEC
0
SNMP
0
TRAFFIC STEERING
0
Performance Number's
2
Route Scale
3rd party IPSEC tunnels
CGNAT
1
MASTER KB: CGNAT
Homepage
Versa Support -Secured Access
102
Class of Service
Unlocking the Versa Director User Account (WebUI)
Enabling a Port on Advantech CPE
Supporting WAN and LAN on a Single Interface
Validating Bin Checksum
See all 102 articles
Versa Support
6
Versa Support SLA and Escalation Guideline
Versa Managed Hosting SLA and Escalation Guideline
Versa Managed Secured Access Service Document
Versa Titan Support SLA and Escalation Guideline
Versa Premier Services FAQs
See all 6 articles
EOL/EOS
EOL/EOS
2
EOL/EOS
End of Support of certified 3rd party whitebox platforms
References
References
28
Versa Network FIPS Cryptographic Module Validation Program
Versa Secure SD-WAN Licensing Overview
IPsec ESP setting rekey lifetime 8 hours or less
PKI based post-staging using CA server via CMP
Versa CSG2500 Datasheet
See all 28 articles
