Step-1:
admin@versa-flexvnf-cli> show interfaces wwan status carrier-brief vni-0/100 | notab
interfaces wwan status carrier-brief vni-0/100
state sim-missing
registration-state registration-denied
iccid 89148000006287347023
imsi ""
number ""
current_tech ""
signal 0
rssi ""
rsrq ""
rsrp ""
snr ""
operator-id 311480
operator-name ""
apn ""
address ""
prefix ""
gateway ""
dns ""
uptime ""
rx-bytes ""
Step-2:
[admin@versa-flexvnf: ~] $ qmicli -p -d /dev/cdc-wdm0 --uim-get-card-status
[/dev/cdc-wdm0] Successfully got card status
Provisioning applications:
Primary GW: slot '1', application '3'
Primary 1X: slot '1', application '1'
Secondary GW: session doesn't exist
Secondary 1X: session doesn't exist
Slot [1]:
Card state: 'present' ############################ absent or no-atr-received means, physical sim detecttion issue. Any status other than "present", somebody onsite has to physically examine the device.
UPIN state: 'not-initialized'
UPIN retries: '0'
UPUK retries: '0'
Application [1]:
Application type: 'csim (4)'
Application state: 'ready'
Application ID:
A0:00:00:03:43:10:02:F3:10:FF:FF:89:02:00:00:FF
Personalization state: 'ready'
UPIN replaces PIN1: 'no'
PIN1 state: 'disabled'
PIN1 retries: '3'
PUK1 retries: '10'
PIN2 state: 'enabled-not-verified'
PIN2 retries: '3'
PUK2 retries: '10'
Application [2]:
Application type: 'isim (5)'
Application state: 'detected'
Application ID:
A0:00:00:00:87:10:04:F3:10:FF:FF:89:08:00:00:FF
Personalization state: 'unknown'
UPIN replaces PIN1: 'no'
PIN1 state: 'disabled'
PIN1 retries: '3'
PUK1 retries: '10'
PIN2 state: 'not-initialized'
PIN2 retries: '0'
PUK2 retries: '0'
Application [3]:
Application type: 'usim (2)'
Application state: 'illegal' ############### Must show as "ready", other than ready means, SIM is not activated. If it shows anything other than "ready", please check with Service Provider.
Application ID:
A0:00:00:00:87:10:02:F3:10:FF:FF:89:08:00:00:FF
Personalization state: 'ready'
UPIN replaces PIN1: 'no'
PIN1 state: 'disabled'
PIN1 retries: '3'
PUK1 retries: '10'
PIN2 state: 'enabled-not-verified'
PIN2 retries: '3'
PUK2 retries: '10'
Application [4]:
Application type: 'unknown (0)'
Application state: 'detected'
Application ID:
A0:00:00:00:63:50:4B:43:53:2D:31:35
Personalization state: 'unknown'
UPIN replaces PIN1: 'no'
PIN1 state: 'not-initialized'
PIN1 retries: '0'
PUK1 retries: '0'
PIN2 state: 'not-initialized'
PIN2 retries: '0'
PUK2 retries: '0'
Things to Examine, if the SIM is not identified as "present":
1) This can happen when the VOS is up and running, and somebody tries to insert the SIM.
2) End-User may have performed a "sudo reboot" or Reboot from the CLI/UI instead of removing the power cable.
3) End-User may have pressed the power button on the hardware.
4) End-User may have done a Versa Service restart instead of a physical reboot without removing the power cable.
Recommendation:
1) Remove the power cable
2) Gently place the SIM card into the SIM Slot, then push it all the way in until you hear a click, which confirms that the SIM is seated properly.
3) Now plug in the power cable
4) After the VOS is up and the services are running, you can run the below command again
[admin@versa-flexvnf: ~] $ qmicli -p -d /dev/cdc-wdm0 --uim-get-card-status
It should show present.
5) if it has multiple sim slot then perform above steps on each sim slot to rule out wrong cabling, specifically with lanner devices.