How to: Fix Analytics when API request is rejected with 400 Bad Request.
*This KB is for demonstration purpose
*Tested on release 22.1.4 (Build 2026)
In case the UI shows Not Connected, Unable to Process please check vsh dbstatus on both Analytics and Search nodes.
This issue is typically observed when SOLR stalls on a Search node. It is recommended to review solr.log, which should provide more insight. Particularly errors indicating that the request processing failed due to the CoreContainer not being initialized.
Steps to recover:
From Search Node Shell:
sudo service monit stop
sudo service solr stop
sudo service zookeeper restart
sudo service solr start
sudo service monit start
Check vsh dbstatus and solr.log on the search node post the above activity to see if the state normalizes.
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In case the issue persists, please reach out to Versa TAC