How to: Fix WMI agent when Connection Status is Faulted
*This KB is for demonstration purpose
*Tested on release 11.4.8
In case the WMI agent is not connected to the VMS server and connection status shows Faulted.
This issue is typically observed when there is a misconfiguration in WMI agent related to VMS details such as *Tenant name. It is recommended to review WMI logs, which should provide more insight.
Particularly the versa_wmi_agent_vms.log indicating 404 HTTPStatusCode.
<html>
<head><title>404 Not Found</title></head>
<body>
<center><h1>404 Not Found</h1></center>
<hr><center>nginx</center>
</body>
</html>
Please correct the configuration followed by a Restart of WMI Service.
(WMI Agent > More > Troubleshooting > Restart Service)
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In case the issue persists, please reach out to Versa Support