Problem Description:

Unable to login using TACACS authentication into Versa Director after upgrading the device to 20.X release. 

Solution:

From 20.X release, we need to configure service name manually to match with TACACS config as below.

group = ProviderDataCenterSystemAdminGroup {

          login = PAM

          service = test {

                Versa-Role = "ProviderDataCenterSystemAdmin"

                Versa-GUI-Idle-TimeOut = "300"

                }

}

Vnms Extenal logs:

08/04/2020 13:06:26,359 Tacacs service name : "" ========> If you see this empty, then you should configure service name manually as shown above

08/04/2020 13:06:27,787 10.192.148.1 server is reachable for user Tom

08/04/2020 13:06:27,793 versaTenant:

08/04/2020 13:06:27,794 versaRole:

08/04/2020 13:06:27,795 userid: 1002

08/04/2020 13:06:27,796 groupid: 1000

08/04/2020 13:06:27,798 GUI-Idle-TimeOut(mins): 15

08/04/2020 13:06:27,799 Versa-Multi-Tenant-Roles:

08/04/2020 13:06:27,801 failed to login