Note: This is a supplementary guide to Dell's hardware firmware update procedure from Dell Tech support site for VOS. Please refer to Dell's firmware release note for the firmware bug fixes
https://www.dell.com/support/home/en-vn/?app=products
It is strongly advised to consult with Dell Technical Support regarding Dell hardware support, warranty, RMA service, service agreement, etc. before proceeding with this supplementary guide.
Note: latest UFW release: vep4600_ufw_4.3 (as of 06/18/24) (Trusty supported)
Note: Versa services will be interrupted. Hard power cycling the system is required. Management/eth0 SSH access is required. Serial console access or BMC/IPMI access is highly recommended.
Note: UFW version below 4.2 does NOT support VOS based on Ubuntu Trusty. For UFW version below 4.2, check and make sure VOS version is based on Bionic as shown below. Note Versa package name contains "-B" characters at the end.
[root@versa-flexvnf: ~] $ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Ubuntu 18.04.6 LTS"
[root@versa-flexvnf: ~] $
admin@versa-flexvnf-cli> show system details | nomore
Software Details
Software Release 21.2.3
Package name versa-flexvnf-20230524-123603-9e712c3-21.2.3-B
Dell VEP4600 (V910/930) UFW (Unified Firmware update) tool can be executed in VOS to update following hardware firmware's:
- BMC
- BIOS
- CPLD firmware
- X722 NVM firmware
Step 1:
Check the system model name and Dell Service Tag (system serial number)
[admin@versa-flexvnf: ~] $ sudo dmidecode -t 1
# dmidecode 2.12
SMBIOS 2.8 present.
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: DELL
Product Name: VEP-4600-V930
Version: A2
Serial Number: 1ABCD23
UUID: A1234556-B123-C123-D123-E12345678900
Wake-up Type: Power Switch
SKU Number: 0ABC1AB02
Family: VEP-4600
admin@versa-flexvnf-cli> show system details | nomore
Software Details
Software Release 21.2.3
Package name versa-flexvnf-20230524-123603-9e712c3-21.2.3-B
Hardware Details
Hypervisor Type baremetal
Manufacturer DELL
SKU Number 0ABC1AB02
Model VEP-4600-V930
Serial number 1ABCD23
Hardware ID number 1ABCD23
Step 2:
Find the latest compatible firmware on the Dell Tech Support site using the Dell Service Tag (serial number).
https://www.dell.com/support/home/en-vn/?app=products
Step 3:
Download the latest Dell UFW (Unified Firmware Updater) available for the given Service Tag
https://www.dell.com/support/home/en-us/product-support/product/virtual-edge-platform-4600-16c/drivers
Example:
Step 4:
Copy the UFW firmware updater to VEP4600 VOS (e.g. /home/admin/).
[admin@versa-flexvnf: ~] $ ls VEP4600_UFW_4.3
vep4600_ufw_4.3
Step 5:
Note: for NIC (x722, x710, i350, etc.) NVM firmware update, stop Versa services.
[admin@versa-flexvnf: ~] $ vsh stop
Access root and set executable permission
[admin@versa-flexvnf: ~] $ sudo bash
[root@versa-flexvnf: ~] $
[root@versa-flexvnf: ~] $ chmod a+x vep4600_ufw_4.3
Step 6:
Run the following command with root privileges to execute the UFW firmware update tool.
Running version in [ ] brackets is the current firmware version.
Packaged version is the new firmware available to update.
[root@versa-flexvnf: ~] $ ./vep4600_ufw_4.3 interactive
Creating directory temp
Verifying archive integrity... 100% MD5 checksums are OK. All good.
Uncompressing release 100%
cat: /etc/redhat-release: No such file or directory
Making directory ramfs
mounting ramfs
firmware_updater/
...
~/temp ~/temp
is versaos
ethnum is 4, ethlable is Intel
eth is eth5
eth_driver is i40e, eth_version is 4.30
Can’t find matching X722 NVRAM image, BIOS will updated with lowest version of X722 NVRAM image
get X722 version from firmware.files is: 5.00
(Note these packages images are the new firmware's available to upgrade)
Package version: 4.3
Packaged images:
BMC image: 2.30
BIOS image: 3.59.0.9-25
CPLD image: 0x12
Wifi CPLD image: 0x1
X722 image: 6.20
Note:If BMC version is less than 1.23 CPLD versions will not be shown correctly
1. Automatically update all firmware components
2. BMC image[Primary version:2.0, backup version:2.0]
3. BIOS image with X722 FW 3.33[Booted version: 3.59.0.9-24]
4. BIOS image with X722 FW 6.20[Booted version: 3.59.0.9-24]
5. CPLD image[CPLD version: 0x10]
9. intel X722 firmware[X722 firmware version: 6.20]
Note: also need to update i40e driver to 2.14.13 and DPDK to 20.08 or further version
10. Reset BMC after CPLD update completion and system bootup
q. Exit
Enter your choice:
Note: to exit from UFW, enter 'q'.
Step 7:
Enter your choice to update accordingly.
To update all firmware's, enter 1.
1. Automatically update all firmware components
2. BMC image[Primary version:2.0, backup version:2.0]
3. BIOS image with X722 FW 3.33[Booted version: 3.59.0.9-24]
4. BIOS image with X722 FW 6.20[Booted version: 3.59.0.9-24]
5. CPLD image[CPLD version: 0x10]
9. intel X722 firmware[X722 firmware version: 6.20]
Note: also need to update i40e driver to 2.14.13 and DPDK to 20.08 or further version
10. Reset BMC after CPLD update completion and system bootup
q. Exit
Enter your choice: 1
Step 8:
Follow the on-screen instructions to continue.
Note: Some firmware update such as PIC firmware may require UFW firmware updated be run again after a system reboot.
updating ALL images
updating BMC image
****************************
* BMC version = 2.30 *
* Back-up Version = 2.0 *
****************************
Already have 2.30 programmed
updating BIOS image
Already have latest version of BIOS(3.59.0.9-24)
updating CPLD image ./AZUL_CPLD_V12_20210520_norefresh.vme
Already have 0x12 programmed
Power cycle chassis for updates to take effect
Step 9:
After updating and automatic reboot, please poweroff the system and power cycle the system once for some firmware update may require hard power cycle as noted in on-screen instructions.
To gracefully shutdown the system, run the following command:
[admin@versa-flexvnf: ~] $ sudo poweroff
Step 10:
Once system is gracefully power down by poweroff command, hard power cycle the system from the power cord. (remove the power cord, wait ~ 15 seconds, and plug in the power cord again to power cycle the system)
Step 11:
Once system is power cycled and rebooted into VOS, run UFW firmware updater again to verify firmware's are updated accordingly. Current (Running) firmware should be the latest versions.
Then, select 'q' to exit.
[admin@versa-flexvnf: ~] $ sudo ./vep4600_ufw_4.3 interactive
Package version: 4.3
Packaged images:
BMC image: 2.30
BIOS image: 3.59.0.9-25
CPLD image: 0x12
Wifi CPLD image: 0x1
X722 image: 6.20
Note:If BMC version is less than 1.23 CPLD versions will not be shown correctly
1. Automatically update all firmware components
2. BMC image[Primary version:2.30, backup version:2.0]
3. BIOS image with X722 FW 3.33[Booted version: 3.59.0.9-25]
4. BIOS image with X722 FW 6.20[Booted version: 3.59.0.9-25]
5. CPLD image[CPLD version: 0x10]
9. intel X722 firmware[X722 firmware version: 6.20]
Note: also need to update i40e driver to 2.14.13 and DPDK to 20.08 or further version
10. Reset BMC after CPLD update completion and system bootup
q. Exit
Enter your choice:
Enter your choice: q
<< DONE >>