This happens when a upgrade process/task is triggered from the Director UI towards CPE in question. Upgrade process while copying the .bin file get stuck or fails by almost 20%-30% and show error.

It looks like the issue is because upload is taking a very long time, we have a timeout of 60min for upload.

In case you want to increase the timeout for whatever reason and try, there is a workaround,

# sudo vi /opt/versa/vnms/scripts/device-package-manage.sh,                      search for “timeout” and increase it from 60m.

PS: Please donot edit anything else in doubt.